We are owned and operated by GoodMorning.com. We hire 3rd-party engineers and use public data to rate mattresses on over 25 criteria that we believe are important. Brands we own—Apollo, Cherry, Brunswick, Douglas, Juno, Logan & Cove, Novosbed, Podium, and Recore—are reviewed and advertised where indicated. Views expressed here are our opinions only. Full details.
In this day and age, most people are willing to order just about anything off the Internet. But the idea of purchasing a mattress in such a manner can be a little tough to grasp at first. For starters, they are usually quite heavy and tend to take up a fair amount of space. But perhaps more importantly, it seems like the type of thing that you would want to try out before you buy. After all, picking the right mattress can mean the difference between getting a good night’s sleep, and walking around like a zombie all day.
Despite the concerns mentioned above, many shoppers have chosen to “take the plunge” and order their mattress online, rather than shop for it in a traditional retail outlet. This raises the question: what reasons are there for purchasing a mattress online? This article will lay out the 10 best reasons to ditch the old retail store and embrace the future of mattress shopping!
1. Online is considerably cheaper than retail.
That’s right, you stand to save significant money if you purchase online rather than in a store. Douglas is a cooling gel mattress that starts at just $599. Novosbed is a premium memory foam mattress that starts at just $999. Tempur-Pedic mattresses, in comparison, can cost well over $5,000.
2. Zero-risk free trials.
Many online mattress brands offer customers the option to try their mattress for a set number of nights before they decide to keep it. Customers are entitled to return their mattress, in good condition, up to a predetermined point. The length of this trial often varies, but in some cases, it can be as long as 120 nights (like on Novosbed).
3. No pushy salesperson to deal with.
Mattress sales representatives are notoriously tough to handle. Many consumers have reported feeling pressured, pestered, and ultimately misled after their experiences in dealing with mattress store staff. With an online mattress store, you skip over the mid-level employees and buy straight from the source.
4. No haggling over the price.
Everyone knows that the purchasing of a mattress works a little like buying a car. The “sticker price” simply isn’t what most people end up paying. But in order to get a discount, you have to sit and haggle with the salesperson until they knock a little off the price — not fun! Thankfully, with the online mattress stores, the price you see is the price you get.
5. Delivery is fast and easy.
Orders usually ship within 1-3 business days. When your mattress arrives, it will be in a compact, portable box that’s easy to move around. That means you can simply bring it to whichever room you desire, and unbox it in the area that you wish to sleep in. It couldn’t be more quick or painless.
6. Excellent replacement warranties.
Online mattress stores warrant each mattress against defects in workmanship and materials for periods that often run as high as 15 years. If during the warranty period, your mattress is found defective due to faulty workmanship or materials, it will be repaired or replaced.
7. A lower carbon footprint.
Since many online mattresses are made with memory foam, the beds are made with less carbon, and are lighter, so that they can be delivered with less fuel. Furthermore, the materials within memory foam mattresses are commonly built using renewable energy sources, such as hydro or solar.
8. No hopping from store to store.
If you plan on buying your mattress from a traditional retail outlet, you’ll have to call on several stores before you find the mattress you want. Not to mention visiting each location a few times to get the price down. If you buy online, you won’t even have to leave your house, it’s as simple as that.
9. Vastly superior customer service
If there is a problem with your mattress, and you purchased it at a retail outlet, you pretty much have to head to the store and deal with it in person. For the online stores, you’ll have the option of instant chat, social media channels, or friendly telephone customer service.
10. You’ll be part of a movement.
Let’s face it; the times are changing, with or without you. These days, you can buy anything from groceries to clothing online at the click of a button. By getting on board the eCommerce train, you can officially brag about how modern and tech-savvy you are to your family and friends. What are you waiting for?
What’s the Verdict?
If you’ve read this far, then you’ve likely got an inkling about where our loyalties lie in the online store versus retail outlet struggle. And why not? The reasons for buying a mattress online really boil down to common sense. The days of trudging through confusing rows of mattresses in warehouse-style stores while negotiating with overzealous salespeople are officially over.
Ready to shop for a new mattress? Check out our list of this year’s Best Mattresses.