Is the Emma mattress any good?
The Emma Original is a hybrid mattress with a machine-washable cover and a few notable features, including strong edge support, zoned construction. Its firm feel may suit back and stomach sleepers.
Emma Mattress Review (2025)
Updated: October 31, 2025 | Published: September 11, 2025
Price Range:
$748 – $1,098
Mattress Type:
Hybrid
Firmness Option:
Firm
Country of Origin:
Made in
Emma Original
Meet the Mattress
The Emma Original is a 10″ hybrid mattress that used to be sold as the Hybrid Comfort II. It has seven ergonomic zones to support spinal alignment, a machine-washable cover, and a design that limits motion transfer. It also comes with a 100-night sleep trial, free shipping, and a 10-year warranty.
How It Performs
Pros
-
Zoned support with pocketed coils - Very good motion isolation and great edge support
- Machine-washable cover
- Free returns with a full refund
Cons
-
Not made in Canada - Company is rated “NR” (unaccredited) on the Better Business Bureau (BBB) and “Average” on Trustpilot
- Sleep trial and warranty are only average at 100 nights and 10 years
- Limited cooling features compared to other options
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You May Prefer
Douglas Original
Our Rating:
9.9 /10
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Compare With
Emma Original
 |
|
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|---|---|---|
| Price (Queen) | $799 | $998 |
| Overall Rating | 9.9 | 5.2 |
| Trustpilot Rating | "Excellent" | "Average" |
| Cooling | 5.0 | 2.4 |
| Made in Canada |
|
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| Free Returns |
|
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Mattress Pricing
Size | Price | Dimensions | Weight |
|---|---|---|---|
Twin | $748 | 75" x 39" x 10" | 35 lb |
Twin XL | $848 | 80" x 39" x 10" | 37 lb |
Full / Double | $898 | 75" x 54" x 10" | 48 lb |
Queen | $998 | 80" x 60" x 10" | 58 lb |
King | $1,098 | 80" x 76" x 10" | 72 lb |
California King | $1,098 | 84" x 72" x 10" | 37 lb |
Prices are pulled from mattress brand websites or trusted third-party retailers. We check prices monthly to stay accurate. Prices on our site don't reflect any current sales or promotions. Learn more >
Get a Canadian-made mattress at an affordable price.
Emma Original Mattress Construction
Height | Layers | Country of Origin | Machine-Washable Cover |
|---|---|---|---|
10" | 4 | Mexico | Yes |
The Emma Original is a 10" hybrid mattress with just one firmness option. It's built with layers of foam over a base of pocketed coils. Emma says this mattress has a medium-firm feel, but third-party engineer testing we commissioned placed it in our firm range. It scored well for edge support and motion isolation, and has slightly more bounce than most hybrid mattresses.
The mix of materials is designed to balance pressure relief with breathability and support. All of the foams in the Emma Original are CertiPUR-US® certified.
Mattress Layers
The Emma Original mattress contains 4 layers, combining foam and coils. Like many hybrid mattresses, each layer is designed to work together to deliver balanced comfort, support, and motion control.
- 1st Layer: 0.5" of breathable Airgocell® foam that uses open-cell technology to promote airflow and wick away moisture for a cooler, drier sleep.
- 2nd Layer: A 0.5" layer of MemoryAdapt foam that contours to the body's shape, evenly distributing weight across the mattress for pressure relief.
- 3rd Layer: 0.5" of dense SupportBase foam that provides firmness and stability, helping sleepers shift positions more easily.
- 4th Layer: A 7-zone system of 8" pocket coils that runs edge-to-edge, offering targeted support, added bounce, and strong reinforcement around the perimeter of the mattress.
This combination of foams and individually wrapped coils gives the Emma Original a balance of cooling, support, and motion control that sets it apart from standard all-foam beds.
Mattress Cover
The Emma Original mattress comes with a simple, modern cover in neutral white and grey. The darker side fabric adds contrast, and the Emma logo is near the foot of the mattress. The top panel is soft, removable, and machine washable. You just need to unzip it to wash it and keep it fresh. Made from 100% polyester, the cover is designed to be clean, breathable, and low-maintenance.
Want a cooling mattress cover made from sustainable materials? Check out Douglas.
Mattress Testing
Made in
To ensure our mattress reviews are thorough and trustworthy, we buy the products ourselves and have them tested by independent licensed engineers (commissioned by us) with no stake in the results.
These third-party engineers apply a consistent testing process to every mattress using a detailed framework. Every mattress is tested the same way, whether it's foam or hybrid. Because these types perform differently, we rate them on separate scales to ensure the scores are fair and meaningful.
We believe independent testing is essential to producing reliable and meaningful comparisons. That's why all test results are reviewed and signed off by an APEGA-certified engineer, operating under a strict code of ethics.
We use the testing results and over 40 criteria to build our scoring methodology.
Tests and reviews without this level of professional oversight may be more prone to errors and unintended bias.
Firmness
In third-party engineer testing that we commissioned, the Emma Original scored 7.0/10 for firmness. This places the mattress in the our "firm" category, and matches Emma's description.
Firm mattresses usually work best for back and stomach sleepers, as well as people with heavier body types. Side sleepers, however, may find the Emma Original a bit too firm. In that case, a medium-firm mattress like the Douglas Original, which scored 6.7/10, might be more comfortable.
Edge Support
In third-party engineer testing, the Emma Original scored 8.5/10 for edge support. This is a great score for a hybrid mattress. It means you'll feel supported whether you're lying near the side of the bed or sitting on the edge.
Cooling Features
Our mattress reviewers awarded the Emma Original a cooling feature score of 2.4/10. This score is calculated based on the following features:
- A breathable fibre mattress cover that helps release moisture throughout the night
- An Airgocell® open-cell foam layer that wicks away heat and humidity
- A pocketed coil system that improves airflow through the mattress core
If cooling is a top priority, you may want to look at the Douglas Original instead. It earned a cooling feature score of 5.0/10 and costs less at $799 for a queen, making it a more budget-friendly option for hot sleepers.
Motion Isolation
The Emma Original scored 7.1/10 for motion isolation. This is very good for a hybrid mattress, helping reduce the transfer of movement across the bed. Couples should feel fewer disturbances, though larger movements may be noticeable.
For even more stability, the Douglas Original scored higher for motion isolation at 8.3/10. Its all-foam construction helps absorb even more movement, making it a strong choice for light sleepers or partners sharing a bed.
Bounce
In our testing, the Emma Original scored 6.2/10 for bounce. This is slightly above average for a hybrid mattress and makes the bed more responsive than all-foam alternatives. It's easier to shift positions on this mattress compared to lower-bounce models.
If you prefer a mattress with lower bounce, where movement feels more controlled, the Douglas Original might be a better fit. With a score of just 3.1/10, it offers a more stable surface that limits movement across the bed.
Hot sleeper? Douglas is designed to keep you cool.
Delivery & Other Policies
When you order the Emma Original mattress, it arrives compressed, rolled, and packed in a box for easy delivery. Shipping is free across most of Canada, and your order typically arrives within 3–7 business days.
Emma includes a 10-year limited warranty with the mattress, which covers manufacturing defects. This warranty length is standard for the industry.
You'll also get a 100-night sleep trial to try the mattress at home. If you decide it isn't the right fit, Emma offers free returns and a full refund during the trial period. Just note that you'll need to repackage the mattress in its original plastic for pickup.
Courier | Various couriers |
Shipping Cost | Free |
Delivery Time | 3–7 business days |
Sleep Trial Nights | 100 |
Warranty Years | 10 |
Return Ease | Free pickup and return, full refund |
Get a longer 365-night sleep trial and 20-year warranty with Douglas.
Company Overview
Launched | Parent Company | Company HQ |
|---|---|---|
2015 | Bettzeit GmbH | Frankfurt, Germany |
Emma was founded in 2015 in Frankfurt, Germany, and has since expanded to over 30 countries. The brand offers hybrid mattresses, along with sleep accessories like pillows and bed frames. In Canada, Emma sells its products exclusively online through its website, positioning itself as a direct-to-consumer company.
Customer Reviews & Feedback
Third-party review sites like the Better Business Bureau (BBB) and Trustpilot collect and publish customer feedback about companies and their products, and aren't controlled by the companies being reviewed. They offer a snapshot of overall customer satisfaction and highlight common issues shoppers might face. Checking ratings on sites like these can be a useful way for customers to make more informed purchasing decisions.
Emma Sleep Canada Inc. is listed as "NR" (unaccredited) with the BBB, with a customer review rating of just 1/5 stars. On Trustpilot, the brand is rated "Average", averaging 2.9/5 stars based on customer feedback.
BBB Rating | |
BBB Customer Rating | 1 |
Trustpilot Rating | |
Trustpilot Stars | 2.9 / 5 |
Should You Buy Emma Original?
Emma Original (2025)
Queen
$998
The Emma Original is competitively priced at $998 for a queen. While it includes zoned support and a washable cover, there are a few trade-offs to consider—like fewer cooling features, average coverage terms, and overseas manufacturing. Shoppers will want to consider which features matter most to them when making a mattress choice. You might like the Emma Original if you want:
- A mattress that works well for back and stomach sleepers
- A machine-washable cover for easier maintenance
- The possibility of getting a pair of free pillows with your purchase
For added features, you may want to consider the Douglas Original instead. It comes with a 365-night sleep trial, free returns with a full refund, and a 20-year warranty. You'll also receive a free bedding bundle. At $799 for a queen, Douglas costs less than the Emma Original while offering more generous policies.
Frequently Asked Questions
Where are Emma mattresses made?
Emma is a global brand that manufactures mattresses in several locations. For Canada, production often takes place in Mexico before shipping to Canadian customers.
Does Emma mattress have fiberglass?
No. The Emma Original uses CertiPUR-US® certified foams and comes with a removable, machine-washable cover.
Does Emma mattress come in a box?
Emma is a bed-in-a-box brand, so the mattress ships compressed and rolled in a box for easy setup. Delivery is free across most of Canada.
How long does an Emma mattress last?
According to experts, a good mattress should last around 7–10 years. But this length can vary depending on the materials used in the mattress's construction and how frequently it's used. There's no strict rule, but if you notice visible sagging, lumps, or a decline in comfort and support, it could be time to replace your mattress. Regular maintenance and proper care can help extend a mattress's lifespan, too.
Who makes Emma mattresses?
Emma Sleep was founded in Frankfurt, Germany, in 2015. Today, the company sells mattresses and sleep accessories in over 30 countries, including Canada.
Is Emma mattress CertiPUR-US® certified?
Yes. The foams used in the Emma Original are CertiPUR-US® certified, meaning they're made without harmful chemicals and meet strict emissions standards.
What Emma mattress alternative should I consider?
If you're looking for an Emma mattress alternative, the Douglas Original is worth a look. At $799 for a queen, it's less expensive than the Emma Original and comes with a 365-night trial, free returns with a full refund, and a 20-year warranty. It also includes a free bedding bundle.
Top Pick 2025
Douglas Original
9.9/10
Made in
EARLY BLACK FRIDAY SALE!
20% OFF Adjustable Beds + Buy a Douglas mattress today and get a FREE Comfort Sleep Bundle, and 50% OFF all Duvets.
See website for details >
Best Mattress In a Box
Forbes
A top pick for Canadian sleepers, the Douglas Original uses cooling gel foam and support foam to offer balanced comfort. It comes with a free bedding bundle, a 365-night sleep trial, and a 20-year warranty.
Made in
All the content on our site, from product reviews to comparisons, is intended to provide general information to help guide your mattress search. We work with independent third-party engineers to test all mattress products we purchase, and we use the test results alongside public data to inform our reviews and comparisons.
The product details in each review reflect how the mattress performed at the time we purchased and tested it, as shown by the "Published" date.
Since brands can update their materials, pricing, or availability over time, we also note when the product was originally purchased, either directly in the article or on our disclaimer page, to maintain clarity and transparency.
If you see an "Updated" tag on a page with a more recent date than the published date, it simply means we've made editorial changes. It does not necessarily indicate any update to the mattress or its test data.
Finally, unless otherwise stated, any mention of where a mattress is made refers specifically to the product we received and tested.
More details >
Top Pick 2025
Douglas Original
Top-Rated Canadian Foam Mattress
- 365-night sleep trial, 20-year warranty, and free bedding bundle with purchase
- Comfortable cooling gel foam top layer, with convenient machine-washable cover
- Earns a high score for motion isolation
EARLY BLACK FRIDAY SALE! 20% OFF Adjustable Beds + Buy a Douglas mattress today and get a FREE Comfort Sleep Bundle, and 50% OFF all Duvets. See website for details >
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