GhostBed Mattress Review (2023)
Disclaimer: We are owned and operated by GoodMorning.com. We hire 3rd-party engineers and use public data to rate mattresses on over 30 criteria that we believe are important. Brands we own – Brunswick, Douglas, Juno, Octave, Logan & Cove, Novosbed, Podium, and Recore – are reviewed and advertised where indicated. Views expressed here are our opinions only. Full details.
Disclaimer: We are owned and operated by GoodMorning.com. We hire 3rd-party engineers and use public data to rate mattresses on over 30 criteria that we believe are important. Brands we own – Brunswick, Douglas, Juno, Octave, Logan & Cove, Novosbed, Podium, and Recore – are reviewed and advertised where indicated. Views expressed here are our opinions only. Full details.
GhostBed Mattress Review (2023)
The GhostBed Classic is a latex and gel foam mattress. It is from an American-based company that also sells in Canada.
- 11-inch height
- One firmness option
- Delivered in a box
Key Features
- Made in Canada or USA
- 3 layers
- Perforated latex foam
- Cooling gel foam
- 6 sizes to choose from
- Free shipping
- 101-night trial
- 20-year warranty
Will GhostBed’s Negative Consumer Reviews and High Prices Scare Mattress Shoppers Away?
Despite seemingly strong good reviews on Ghostbed’s website, poor experiences raised by customers on Consumer Affairs, TrustPilot, and CBC’s Go Public raise serious concerns.
Ghostbed Classic is the debut mattress from online bed-in-box brand GhostBed — which is proudly based in the United States. Their mattress lineup now includes hybrid, luxury, eco-conscious, and smart-bed models.
When it comes to features, GhostBed Classic has the ingredients of a good mattress. Perforated latex and gel foam layers promise a cool sleep; the mattress is made in the country of order (Canada or USA); and a 20-year warranty offers the assurance that the mattress will last many years.
If you’re one of the roughly 39% of mattress shoppers open to purchasing a latex mattress, GhostBed Classic is worth considering.
However, this mattress’s relatively high regular price ($1,695 CAD for a queen) might keep it outside the budget of many shoppers, even though it avoids tariffs by manufacturing in Canada.
If you want a premium cooling gel foam mattress with advanced features and is from a brand that is Canadian owned and operated, we recommend Douglas ($799).
You'll Like This Mattress If You Want...
- An all-foam mattress
- Medium firmness
- Cooling features
- A mattress that’s made in the country of order (Canada or USA)
- A long warranty (20 years)
Skip GhostBed Classic If You Want...
- A medium-firm feel
- A mattress with a bouncier sleep surface
- High-density memory foam or a Cooling Gel top layer
- A machine-washable cover
- A longer sleep trial
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You May Prefer – Douglas
Winner!
2021 Product of the Year™
Voted the top choice overall in the Mattress-in-a-Box category through a survey of 4,000 Canadians by Kantar.
| Douglas | GhostBed | |
|---|---|---|
| Rating | 9.9 | 6.9 |
| Price (Queen) | $799 | $1,695 |
| Medium-Firm Feel |  |
 |
| High Scores on TrustPilot and BBB | |
|
| Machine-Washable Cover | |
|
| Trial (Nights) | 365 | 101 |
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Table of Contents
Jump to any section by clicking the links below:
First Impressions: Straight Out of the Box
The Arrival
GhostBed Classic can be purchased online from the GhostBed website. Versions of GhostBed mattresses might also be available at retailers like Home Depot, Hudson’s Bay, and Loblaws.
Shipping is free for all Canadian and American addresses. The mattress usually ships within 24 hours and arrives within 2–5 business days.
The Unboxing
Like other bed-in-a-box mattresses, GhostBed Classic is simple to unpack. Once unboxed, the mattress expands to 11 inches in height within a few hours. Although GhostBed customer service says the mattress corners may take 24–48 hours to fully decompress.
The Look
GhostBed Classic features a slate grey fabric sidewall, with light grey stitching in diamond patterns. The GhostBed brand logo is attached to the bottom right corner at the foot of the mattress. The top cover is entirely white, with slightly raised circles for texture. (Consider buying their mattress protector for $159 CAD because the top cover is not machine washable.)
The Feel
Sleepers who like mattresses with a moderate amount of cushioning and ‘hug’ will feel comfortable on GhostBed Classic. (For more details, see the next section for testing conducted by third-party engineers.)
When you lie down on GhostBed Classic, the aerated latex and gel foam layers work together to provide some cooling, as well as a bit of bounce to help with shifting into a different sleeping position.
Official Test Results: How Do Engineers Rate GhostBed Classic?
The following results were determined by licensed 3rd-party engineers, commissioned by us:
To be able to accurately rate and compare the performance of the mattresses reviewed on this website, it was necessary to hire licensed 3rd-party engineers. Their independence and operating standards help to ensure the results remain unbiased, valid, and reliable. Each mattress was evaluated using the same strict methodology to protect the overall integrity of the results. The full report is linked below and has been given the official stamp of approval from an APEGA-certified engineer operating under a strict ethical code of conduct.
*Be advised: Mattress testing conducted outside of this professional standard poses a greater risk of validity errors or reviewer bias.*
How Our Engineers Test Each Mattress:
| Test Scores | GhostBed Classic |
|---|---|
| Firmness: | 5.2 / 10 |
| Edge support: | 6.5 / 10 |
| Motion isolation: | 7.2 / 10 |
| Bounce: | 3.1 / 10 |
Feel & Firmness
The GhostBed Classic mattress has a medium level of firmness. According to the testing conducted by third-party engineers (commissioned by us), it comes in at 5.2 / 10 on the firmness spectrum.
With its moderate amount of sinkage, GhostBed Classic should feel comfortable to a wide range of body types and sleeping positions.
Keep in mind, most other online mattresses are slightly more firm than GhostBed Classic so that they are better able to accommodate the comfort preferences of individuals who weigh more than 150 lbs. These are often described as ‘medium-firm’ mattresses.
Edge Support
According to the testing conducted by third-party engineers (commissioned by us), GhostBed Classic’s edge-support rating is 6.5 / 10. This is above average for an all-foam mattress. Innerspring and hybrid mattresses, due to the structural rigidity of a spring or pocketed coil layer, tend to have the highest edge-support ratings.
A lower edge-support rating could mean that owners will feel like they’re sinking into the foam when they are sitting on the side of the bed, making it harder to get out of bed compared to a mattress with a reinforced support layer.
Motion Isolation
Motion isolation in foam mattresses is usually very good and one of the main reasons couples make the switch from innerspring to all-foam. According to the testing conducted by third-party engineers (commissioned by us), GhostBed Classic scored 7.2 / 10 on the motion isolation scale.
This score is slightly above average for all-foam mattresses tested on this site. Owners can expect movement transfer and vibration to be well muted on GhostBed Classic.
Bounce
Because foam mattresses tend to provide good motion isolation, that usually translates to a lower bounce rating compared to innerspring and hybrid mattresses. According to the testing conducted by third-party engineers (commissioned by us), GhostBed Classic’s bounce score is 3.1 / 10.
Despite its latex foam layer (which GhostBed claims to provide ‘a nice springy, feel’), this is an average rating for an all-foam mattress. This means that on GhostBed Classic, some people may need to use a bit of effort to shift themselves into a different sleeping position.
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Mattress Construction: What’s GhostBed Classic Made Of?
| Construction | GhostBed Classic |
|---|---|
| Mattress height: | 11" |
| Number of layers: | 3 |
| Comfort layer: | 1.5" Aerated Latex Foam |
| Transition layer: | 2" Cooling Gel Foam |
| Support layer: | 7.5” High-Density Base |
| Cover materials: | Viscose, polyester |
| Machine washable: | No |
| Made in: | Canada (Canadian orders); USA (American orders) |
GhostBed Classic is available only in one firmness option, which is a similar approach to other bed-in-box brands like Endy, Casper, and Douglas.
GhostBed Classic Mattress Layers
GhostBed Classic contains three layers of foam and latex. Like other combination foam mattresses, the layers of GhostBed Classic work together to provide a good balance of comfort and support.
- First layer: 1.5 inches of aerated latex foam. This top layer provides immediate cushioning as you lie down. Small holes in the foam should help warm air escape the sleep surface, providing a cooler sleep. This layer also contains latex, which can feel bouncier compared to conventional foam. However, our engineer results above suggest it has an average level of bounce. Layer density: Unspecified.
- Second layer: 2 inches of cooling gel foam. This bright-blue-coloured transition foam provides an overall balance between the top and bottom layers. Since it is made of cooling gel, this layer can also help transfer heat away from the body. Layer density: Unspecified.
- Third layer: 7.5 inches of high-density base foam. This support layer helps give the mattress its structure and prevents sleepers from sinking in too far. It also provides a final layer of firmness for proper spinal alignment. Layer density: Unspecified.
Of note: Foam density or origin information for GhostBed Classic is not publicly available.
GhostBed Classic Mattress Cover
The GhostBed Classic mattress has a white-coloured cover with raised circular stitching for added texture. Fabric is a viscose and polyester blend, which feels soft and should offer good breathability.
The top cover on GhostBed Classic is NOT machine washable and cannot be removed. To spot-clean spills or stains, GhostBed recommends scrubbing with a mild detergent and cold water only.
Brand Bio: What's the Story Behind GhostBed?
Company Overview GhostBed
Model Launched: 2015
BBB Rating: F; Not Accredited
Company HQ: Plantation, Florida, USA
Ownership: Nature's Sleep
Warranty: 20 years
Where to buy: Online;
Assorted retail stores
GhostBed is a mattress brand owned by parent company Nature’s Sleep — which was founded by Marc Werner in 2001. Marc was originally inspired to create a mattress after experiencing discomfort in bed following three neck surgeries.
GhostBed mattresses are sold online to customers in Canada and the United States, and are made in the country of order.
In addition to a full range of mattresses, GhostBed also sells branded bed frames, bedding, pillows, and other accessories.
Delivery, Sleep Trial & Returns
Delivery, Trial, Returns GhostBed
Shipping cost: Free (Canada and USA)
Shipping time: 2–5 days
Sleep trial length: 101 nights
Return ease: Customer arranges charity to pick-up
Full refund: Yes
Additional fees: No
GhostBed uses FedEx to deliver to all parts of Canada and the U.S. In some cases, the delivery can be left outside while the customer is away from home. Shipping is free, even for customers in remote areas. GhostBed customers can expect their new mattress within 2 to 5 business days.
Like many bed-in-a-box companies, GhostBed heavily promotes its mattress sleep trial. At 101 nights, this sleep trial is average in length when compared to other online brands. The company also offers free mattress pick-up and a full refund when returned. NOTE: GhostBed has been the subject of a CBC News story regarding customers unable to return their mattress for a refund, along with other customer service issues.
It is worth noting that Mattress-Reviews.com did not complete the return process, but received this information via the FAQ section on GhostBed’s website.
Social & Environmental Impact
| Eco-Consciousness | GhostBed |
|---|---|
| Green policies: | Mattress recycling program (depending on location) |
| Social responsibility: | Returned mattresses are donated to a charity (depending on location) |
| Box materials: | Bleached cardboard and coloured ink |
| Foam materials: | Polyurethane |
| Cover materials: | Viscose, polyester |
| CertiPUR-US®: | Yes |
| Green manufacturing: | No mention on the website |
Price and Size Listings: GhostBed Classic
Twin
39″ x 75″ x 11″
$1,350 CAD
$995 USD
Twin XL
38″ x 80″ x 11″
$1,495 CAD
$1,095 USD
Double
54″ x 75″ x 11″
$1,550 CAD
$1,150 USD
Queen
60″ x 80″ x 11″
$1,695 CAD
$1,295 USD
King
76″ x 80″ x 11″
$2,095 CAD
$1,545 USD
Cal King
72″ x 84″ x 11″
$2,145 CAD
$1,575 USD
Rating Breakdown: How GhostBed Classic Measures Up
We hire 3rd-party engineers and use public data to rate mattresses on over 25 criteria.
Where GhostBed Classic Gains Points
- Free shipping to major metro areas
- 101-night sleep trial
- 20-year warranty
- Cooling gel foam
Where GhostBed Classic Could Improve
- Have a more affordable price
- Reduce customer complaints
- Have a machine-washable cover
- Offer a longer sleep trial
- Look after customer returns
Final Thoughts on GhostBed Classic
With an overall rating of 6.9, GhostBed scores a little above average. But there are three aspects to GhostBed Classic that keep it below our top made-in-Canada mattresses. First is their well publicized customer complaints.
Second is cost: At $1,695 CAD (for a queen), GhostBed Classic’s regular price is much higher than many competitors, many of whom come in under the $1,500 mark. Third is foam quality: This mattress does not include a layer of high-density memory foam, which in general is more durable and longer lasting than conventional foam.
For a premium memory foam mattress that ticks those boxes, we recommend Octave. Or if you want to save even more on a cooling gel mattress with a medium-firm feel, check out Douglas.
