How Mattresses Are Ranked

At Mattress Reviews, we review the industry’s most popular mattresses to help you make an informed choice. Our weighted scoring system considers 40+ key criteria for every mattress we review. Keep reading to learn more about our ranking criteria.

Mattress Reviews is owned and operated by GoodMorning. All mattresses, including those from GoodMorning, are independently tested by third-party engineering consultants (who we commissioned) in a controlled environment.

Product Rating System

Each mattress or accessory is rated on a scale of 1–10. The score is determined by a weighted scoring system. The more points that are scored in any given criteria, the higher its ranking will be.

• 9.0–10: This is an excellent score, with the product meeting all (or nearly all) of our criteria.
• 7.0–8.9: This is a great score, with the product meeting most of our criteria.
• 5.0–6.9: This is an average score, with the product meeting some of our criteria.
• 1.0–4.9: This is a poor score, with the product not meeting most of our important criteria.

Our scoring criteria add or deduct points from the overall score of a product. The formula gives more weight to certain key criteria based on how much they should influence a buying decision. Final scores are calculated within the range of 0 out of 10 for usability purposes.

We are always looking for ways to improve our product testing process and scoring system. This ensures we provide the most accurate information possible to aid in our readers’ buying decisions. We may adjust our scoring criteria over time, with such changes clearly represented on this page.

Our scoring algorithm and official ratings are publicly available in our product ratings sheet and can be accessed at any time by the general public.

Mattress Criteria

We determine our mattress scoring criteria based on key buying factors that should be considered before choosing a mattress. These criteria are defined below.

Offering

• Price: A great night’s sleep should be accessible with any budget. As such, mattresses that cost more than $1,000 CAD receive a penalty of one point for each dollar over that price point, up to 1,000 points. Mattresses under $1,000 gain one point for each dollar under that price point.
• Availability: Mattress Reviews is targeted to Canadians, so products that are available for purchase in Canada receive 300 points. Products that aren’t available to buy in Canada don’t receive points, but they don’t receive a penalty, either.
• Sleep Trial: Many mattress brands offer an at-home sleep trial that allows customers to try the mattress at home and return it if the product doesn’t meet their sleep needs. The longer the sleep trial, the higher the score (ranging from 475 to 2,375 points). Points aren’t deducted for mattresses that don’t come with a sleep trial.
• Shipping & Returns: Mattresses earn 300 points each for free shipping and being delivered in a box. Mattresses also earn 400 points each for free return pickup and full refunds without additional fees.
• Warranty: The warranty period tells customers how long the mattress will be covered in case of manufacturer defects. The longer the warranty period, the greater the number of points given (ranging from 475 to 1900).
• Compressed 3+ Months: Mattresses can be damaged if they’re compressed in a box for too long, which can affect their lifespan. Some companies deny warranty claims if the mattress isn’t unboxed within a certain amount of time. We deduct 1,500 points for mattresses that were compressed for three or more months before delivery.

Construction

• Country of Origin: Many customers care about where their products are made. Since our site is made for Canadians and mattresses made in Canada meet certain environmental and production standards, we award 300 points to products made in Canada and deduct 1,500 points for mattresses that don’t clearly list a country of origin.
• CertiPUR-US® Registered: CertiPUR-US® certification informs consumers about the safety of materials that are used in mattresses. We award 300 points for mattresses that are CertiPUR-US® registered.
• Number of Layers: Layer construction varies from mattress to mattress. More mattress layers can improve the transition from the softer comfort layers to the firmer support layers. We award 75 points for each mattress layer.
• Mattress Components: Mattresses earn 200–400 points each for structural components like a machine-washable cover, Euro-top or pillow-top, pocket coils, micro coils, zoned support, a proprietary technology in the layers, or perforated, aerated, or convoluted foam. Points aren’t deducted for not having these components.
• Advanced Features: Mattresses earn 400 points each for having advanced features like cooling nanofibres, gel foam, phase-change material, and metal or mineral infusions. We don’t deduct points for not having these features.

Company Reputation

It’s important to understand a brand before making a purchase, so third-party information about a brand is factored into our scoring system. This ensures our readers have the information needed to make an informed decision.

• BBB Rating: We deduct 300 points when a company is rated “C” or lower on Better Business Bureau, since this often suggests a low-quality customer experience. Points are not awarded for having a BBB rating of “B-” or higher. These scores are determined by how well a company manages their profile, not customer satisfaction with the brand.
• BBB Customer Review Rating: On BBB, customer satisfaction is measured by its customer review rating. This is measured with a five-star rating system. We award 250 points for brands that have 4+ stars, since this indicates high customer satisfaction. We don’t deduct points for brands with fewer than four stars.
• Trustpilot Rating: An “Excellent” rating on Trustpilot shows that a company prioritizes customer experience, while a “Poor” or “Bad” rating can suggest a low-quality experience. We award 250 points for high ratings and deduct 300 points for low ratings.
• Onsite Customer Reviews: We add points (250–1,050, depending on the interval) to products with more reviews on their branded websites, scaling at different levels to show buyer satisfaction and time in market. A product with more reviews has a higher score. We don’t deduct points for not having a certain number of reviews.

Engineer Testing

Motion isolation and edge support performance in third-party engineer testing (which we commissioned) is included in the overall score of a mattress because these considerations affect sleep experience for all customers. Motion isolation and edge support scores are multiplied by 50, and those points are factored into the mattress’s overall score.

Preferences for firmness, bounce, and cooling features vary between sleepers, so they don’t factor into our final scoring.

Accessory Criteria

We determine the following accessory scoring criteria based on buying factors that should be considered before choosing an accessory. Individual weighting for each category can be viewed in our product ratings sheet.

Adjustable Beds

• Queen pricing
• Price above/below $2,000 CAD
• Silent or independent motors
• Independent head/foot controls
• Split king option
• Preset positions
• Zero-gravity mode
• Massage mode
• Snore detection
• Wireless remote
• Underbed lighting
• USB ports
• Height adjustable

Sheets

• Queen pricing
• Price above/below $250 CAD
• Thread count
• GSM
• Cooling properties
• Material certification
• Machine washable
• Hypoallergenic
• Deep pocket (14+ inches)
• Head/foot labels
• Pieces in set
• Size options
• Colour options
• Presence of polyester

Pillows

• Queen pricing
• Price above/below $250 CAD
• GSM
• Cooling properties
• Material certification
• Machine washable
• Hypoallergenic
• Adjustable loft
• Premium filling
• Pieces in set
• Size options

Mattress Protectors

• Queen pricing
• Price above/below $250 CAD
• Cooling properties
• Material certification
• Machine washable
• Hypoallergenic
• Waterproof
• Deep pocket (14+ inches)
• Pieces in set
• Size options
• Colour options

Duvets

• Queen pricing
• Price above/below $250 CAD
• Thread count
• GSM
• Cooling properties
• Material certification
• Machine washable
• Hypoallergenic
• Pieces in set
• Cover loops/snaps
• Weight options
• Baffle box/grid stitching
• Size options
• Colour options

All Accessories

• Other premium features
• Availability in Canada
• Free shipping in Canada
• Sleep trial nights
• Warranty years
• Return pickup
• Full refund for returns
• BBB rating
• Trustpilot rating
• Number of on-site reviews

Questions?

If you have questions about our grading system or suggestions to improve our scoring methodology, please send us an email at info@mattress-reviews.com.